Terms & Conditions


  • If the Company considers that the terms and conditions of the rental agreement are violated has the right to collect the car immediately.
  • The payment is not refundable.
  • Money for gasoline is not refundable.
  • Maintenance is forbidden by any person than the company E-rentals.
  • If the renter wish to extend the rental agreement will be charged just with the amount of an additional day if the company is informed at least 24 hours before the drop off date and time.
  • Baby seats and boosters are installed locally by the renter due to his liability.
  • If the renter returns the vehicle in an inadequate state can generate extra costs for extra cleaning services.
  • Ferrying the car is not allowed, unless a written permition is given by the company.
  • Extra charges may be applied.

E rentals cars are insured:

  1.  Against death or bodily damage of third parties (exclusive the driver)
  2.  Against material damages to third parties

In case of an accident or damage the renter must communicate with the company immediately  

tel : (+30) 2810333827 & (+30) 2897023517  & mob : (+30) 6987772820



  1. For all group of cars drivers must be over 21 years of age and 25 for cabriolet and Luxury cars
  2. Must own a driving licence for at least a year.
  3. 3) Νon European citizens must own an international driver’s permit.  (I. D.P).


  • Full insurance C.D.W (with excess liability)
  • Taxes and V.A.T.
  • Theft & Fire insurance
  • Personal accident insurance (P.A.I)
  • Third Part Iinsurance
  • Additional driver (free of charge)
  • Unlimited Mileage
  • New cars in excellent mechanical condition
  • Delivery/Collection (free for Heraklion)
  • Second babyseat free
  • Free Delivery : Heraklion airport/port/city/hotels /Hersonissos/Malia/Stalida

Vehicles shall be returned at the exact due back time mentioned on the rental agreement .In case of delay the renter is charged 10€/hour according to his rental agreement until 24:00 of the same day

In case of delivery/collection between 22:00 and 07:00 the extra charge is 15€.

Portable Wi-Fi 4€/Day 1GB/Day

The charge for GPS is 5€/day maximum charge: 5 days

The charge for the first baby seat is 3€/ day


Road assistance is provided to all vehicles 24hours a day, 7days a week in case of:

  1. a) A break down
  2. b) An accident


The insurance included (FULL Collision Damage Waiver) is a comprehensive insurance.

In case of an accident or damage the renter has to pay a maximum amount of money (excess liability) depending on the car group.

Excess per group of car:

Group A, B: 490€+ VAT
Group C: 590€ + VAT
Group D, D+: 690€ + VAT
Group CA, DA (AUTO): 790€ + VAT
Group W: 890€ +VAT
Group W+ 1390€ +VAT
Group L (cabriolet): 1390 + VAT
Group S7 (7seater): 890€ + VAT
Group S9 (9seater): 2000 +VAT
Group L (SUV): 2000+VAT

Zero risk insurance: optional

The renter can ask for Special Full insurance C.D.W insurance with no excess amount or risk. This optional insurance can be requested locally or by mail.

For group S9 & L(SUV) only an excess reduce at 1000+ vat can be applied.

The above insurance Full CDW & Special F.C.D.W. does not cover the following:

  • If customer does not inform the company on time.
  • Drivers under the influence of alcohol.
  • When an unregistered driver is driving.
  • Wheels , underneath parts , exhaust and engine damages (on asphalt roads)
  • Client is not covered if he insists driving with a flat tire or with the overheat indicator on.
  • Highway Code Violation (Traffic lights, the stop sign, one way street, speed limits, driving opposite direction.
  • Loosing or destroying any kind of vehicle accessories or personal belongings, braking or losing the vehicle key is not covered by any insurance.

In case of an accident or damage the renter must call immediately at the main office. tel : (+30) 2810333827 & (+30) 2897023517  & mob : (+30) 6987772820

Additional charges for deliveries/collections outside Heraklion:

Rethimnon (city/port/hotels) 35€
Agios Nikolaos-Elounda 35€
Matala 40€
Chania (airport/port/city/hotels) 45€
Sitia (airport/port/city/hotels) 45€
Ierapetra (city/port) 45€


Payment: on arrival or prepayment

Payment methods: cash, bank account, PayPal or credit card

Business number at Greek National Tourism Organisation EOT ΑΡΙΘΜΟΣ EOT : 1039E810002651Y1

Copyright 2014-2018 eRentals. All rights reserved